FAQ

Contact support by email or Telegram and we will open an account for you. Once it is open, log in and order on the web. API access is enabled separately by support.

Yes. Once your account is open, support gives you the bot link and connects the bot to your account. Paste numbers or send a file to the bot to order. The bot also shows your balance, sends results, takes top-ups and after-sales requests.

UTF-8 TXT or CSV with one column and no header, one international number with country code per line (a leading + is fine). Up to 100 MB and 5 million lines per file. XLSX and ZIP are not supported.

No. Each order runs one service. Place a separate order for each platform or service.

Any international number with a country code can be submitted, except numbers from mainland China (+86), which are not supported. The North America carrier lookup covers country code +1 only.

It depends on order size and the queue at the time. Large orders are delivered in batches of about 50,000 numbers, and each batch can be downloaded as soon as it finishes.

Not necessarily. Results are split into files such as successful and unsuccessful. Unsuccessful only means the check did not confirm the number matched, so do not read it as unregistered. Download every result file.

Quotes count unique numbers that pass validation; malformed numbers are free. The quote is held from your balance when you order. On completion you pay for the numbers processed, not the matches, and the rest returns to your balance. See pricing

Each service has a minimum quantity, and smaller orders are rejected. The pricing page lists the minimum for every service. See pricing

Every Monday, based on the previous week of spending. The pricing page lists each level with its spending threshold and prices. See levels

USDT on the TRC20 or BEP20 (BNB Smart Chain) network. Create a top-up in the app, choose the network, and send the exact amount shown on that same network: a random 0.01–0.99 tail is added and credited too. A top-up stays valid for 60 minutes, up to 10 per day. If the app says top-ups are not enabled, contact support.

Queued orders can be cancelled by you with a full refund to your balance. Once an order is accepted, contact support; you pay for the work already done.

Open an after-sales request on a completed order with the reason and quantity. If approved, the approved quantity times the unit price returns to your balance. All refunds go to your account balance.

Number and result files of completed orders are kept for 180 days by default, then deleted. Uploads never used for an order are deleted after 24 hours.

No. Without your permission we do not use your numbers or results for any other purpose. You are responsible for the lawful source and use of the data you submit.

Yes. Send support the services you need and your server egress IPs to get access. There is no sandbox, and API orders are real charges. Read the API docs