How to read your result files
When an order completes, results come in several files. Knowing how the files are split and what each column means is the key to using them correctly.
Results are split into files
You may get files for successful, unsuccessful, active, inactive and unchecked numbers. Successful files are CSV; unsuccessful files are TXT.
- Unsuccessful does not mean unregistered. It only means the check did not confirm the number matched, so do not read it as "no account".
- Category files can overlap with the overall result, so do not add up their line counts to get the number you submitted.
- Download both the successful and unsuccessful files to check an order in full.
What the columns mean
Columns differ by service. For a Telegram active check, the successful file has: phone, uid, username, last seen, active days, Premium and frozen. The username is empty when none is set; do not read an empty value as "no".
Full column lists are on the Telegram, WhatsApp, Facebook, Viber and North America carrier pages.
Tips for opening CSV files
CSV files may start with a UTF-8 BOM, so read columns by header rather than position. If Excel shows garbled text, use Data, From Text/CSV, and choose UTF-8.
Avatar links are signed and open directly while the order results are retained.
Large orders arrive in batches
Large orders run in batches. Each time a batch of about 50,000 numbers finishes, its result file appears, and you can download it while the order is still running. Batch files are only added, never changed.
How long results are kept
Number and result files of completed orders are kept for 180 days by default and then deleted, so download them in time. API customers can use the result list and download endpoints in the API docs.